Microsoft Corp on Monday bundled the technology behind ChatGPT with its Power Platform that allows users to develop applications with little or no coding, the latest integration of artificial intelligence into its products. Microsoft will be now using the AI behind ChatGPT and integrating it into other developer tools.
Power Virtual Agent, AI Builder, and other business intelligence and app development tools were updated with the new features, according to Microsoft. To provide summaries of weekly reports and client inquiries, Power Virtual Agent, a solution for businesses to create chatbots, can now link to internal corporate resources.
Also, Microsoft has updated its business management platform Dynamics 365 based on the technology and introduced generative AI capabilities to AI Builder, which enables companies to automate workflows.
Big tech companies from Alphabet to Baidu are speeding up the integration of generative AI – technology that has gained popularity for its ability to generate human-like text responses to queries – into their offerings.
Microsoft said a line of business intelligence and app-development tools within Power Platform, including Power Virtual Agent and AI Builder, was updated with the new capabilities.
Power Virtual Agent, a tool for businesses to build chatbots, can now connect to internal company resources to generate summaries of weekly reports and customer queries.
Microsoft has also added generative AI capabilities to AI Builder, which lets businesses automate workflows, and launched a new version of its business management platform Dynamics 365 based on the technology.
Dynamics 365 Copilot, the latest version of Microsoft’s tool that includes a number of applications for sales, customer service, and marketing, integrates AI to automate certain tasks like data gathering and analysis or creating an email campaign, among other capabilities.
Microsoft also said on Monday that Chief Executive Satya Nadella would host an event on March 16 to discuss “reinventing productivity with AI.”
The company so far has announced AI updates for its popular Windows operating system and search engine Bing but not yet for its Office productivity suite, which includes Word and Excel.
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